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Department: Information Systems. 309-494-8100 Substatus: ResolvedSort by: | Case Date | Location | Category |
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The website isn't working for us to pay our storm water and pension bill and whatever other bill the city insists on cramming down our throats.
On-Line payment is down. I get server error 404 error, when trying to pay stormwater utility bill.
Your online pay portal is not working.
Water Oak De is Listed out of jurisdiction and unable to submit
The bills and website for the stormwater utility fee should be redone. The bill doesn't say I pay be credit card, and the website doesn't give a way to check which credit card I use. The way to update a card if it has expired doesn't work. Fix it. I have no way of knowing whether my payment will be made on time. Calling the office in my experience never works.
I find that when a search of tickets is done, to see if problem has been previously reported, there is not an easy way to proceed to www.peoriagov.org/peoria-cares-ureport with out exiting search pages.
excessive fire works while trying too sleep. can something be done . .
This app is a great idea but the follow up on the reports is significantly lacking! I have created a report and used the GPS feature to indicate the location. The report is closed saying they don't have a location. Location was in the report but either the GPS isn't working or they didn't bother to look in that area. If they tried to get ahold of me I could have answered their question. A separate time I submitted a report. The report was closed and I was given a service order number. There's no way to check status on the service order! A month later the work is still not done and I don't know if they are behind or if they came out to fix the repair, couldn't find it and didn't bother to contact me. My information is in the app so they should have the contact info. This app hasn't been updated in 6 years. Significant improvements need to be made or if you aren't going to fix the app, delete it.
Caller wanted to say "Thank You" for quick follow-up. Job Well Done!