Case #2526

  • Website and Mobile App Feedback
  • closed: Resolved
  • COP Website
  • 2014-12-02
  • 2014-12-02
  • 2014-12-02

Most tickets of this type should be investigated within 2 business days. 0 business days have passed.

History

2014-12-02 Open

2014-12-02 Assignment

2014-12-02 Closed

I would like to discuss this further with you, however I don't have direct contact information. The phone versions; iOS and Android do allow you to enter an address. The "choose location" is simply to assist, if wanted. On the web version the only option is to select via map. I am going to look into this further and see what it would take to allow for typed entry. Thank you for contacting us!

Associated Issues

Details:

Why isn't there an option to just enter the actual address of the observed violation. It is not user-friendly to use the "Choose Location" button and many times it is inaccurate.