Case #16781

  • Website and Mobile App Feedback
  • closed: Resolved
  • Mobile App
  • 2018-05-26
  • 2018-05-29
  • 2018-05-29

Most tickets of this type should be investigated within 2 business days. 0 business days have passed.

History

2018-05-26 Open

2018-05-26 Assignment

2018-05-29 Closed

Thank you for using Peoria Cares. We will send out reminders to our internal users.

Associated Issues

Details:

When a complaint is referred to appropriate dept, the report is closed. From an app user/ homeowner perspective, it should be closed when that dept resolves that problem and not when they’re assigned it.